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i-Return CRM is the most advanced Consumer Health relationship management application available.

As part of your overall web strategy, i-Return bonds your consumers to your site and your brand. When consumers come to your web site, i-Return cements your relationships with them by:

  • Displaying their individual health information (e.g. conditions, medications, allergies, and immunizations)
  • Using individual health data to provide interactive tools, such as drug-drug interactions, reminders and alerts.
  • Delivering data from their health plan/provider automatically to consumers without costly reworking of your legacy systems
  • Tracking consumers health metrics such as weight, blood sugar or cholesterol, with both medical guideline and personal goals alerts - these can either be displayed onscreen to the consumer or email messages can be triggered to pre-approved caregivers
  • Automatically matching health information and services to members based on their own health conditions, medications and interests
The i-Return CRM suite is an award-winning software application that you control, not a redirect to someone else's site or brand that may be shared by your competitors. i-Return CRM is:
  • A Java-based (platform-independent, J2EE-compliant) application installed on your private servers
  • Customized to fit in your existing web site (e.g. name, look and feel, navigation, and icons)
  • Designed to integrate seamlessly with other web applications such as provider look-ups or claims views. i-Beacon has a full range of professional services to help you or a third party consultant with that integration
  • Licensed by i-Beacon as a traditional software license (rather than an ongoing large PMPM fee)

Click here to view a demonstration of the i-Return CRM Suite.


"i-Return's functions can grow with your site. This supports your customer
retention and revenue maximization."

Eric Gilbert
CEO, i-Beacon







Please contact us if you are interested in learning more.




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